FAQ's

Frequently Asked Questions

  • Licensed & Insured?

    Yes, all our plumbers are fully licensed and insured for your safety and peace of mind.

  • What should I expect from my technician?

    Professional, on-time service with clear explanations and upfront pricing. We prioritize respect for your home and your time.

  • Why is water heater maintenance important? What does it involve?

    Regular maintenance helps extend your water heater’s lifespan, improves efficiency, and prevents costly repairs.


    For traditional tank water heaters, this includes:


    • Flushing the tank to remove sediment
    • Checking the pressure relief valve
    • Inspecting for leaks and corrosion
    • Ensuring proper burner (gas) or element (electric) function

    For tankless water heaters, maintenance typically involves:


    • Descaling to remove mineral buildup

    We recommend professional service to make sure these tasks are performed safely and effectively.

  • How does a tankless water heater work?

    Tankless water heaters heat water only when you need it. Cold water flows through a heat exchanger, where it’s instantly warmed by a gas burner or electric element—delivering a continuous supply of hot water. This on-demand system often results in better energy efficiency.

  • Is gas line repair dangerous? Should I attempt it myself?

    Yes, gas line repair is highly dangerous and should only be performed by a licensed professional. Attempting repairs yourself can result in explosions, fire, or carbon monoxide poisoning. If you suspect a gas leak, evacuate immediately and call your gas company and a qualified plumber like us.